Who is MercedCERA?
The Merced County Employees’ Retirement Association (MercedCERA) is a public employee retirement system established in 1950 and is administered by the Board of Retirement to provide retirement, disability, death, and survivor benefits for its members.
Accomplishments
IST has provided IT consulting services and reliable technical support to MercedCERA to overcome their business operational challenges and enhance vendor product logistics process.
Performance
IST professionals helped MercedCERA to identify bottlenecks of the main system and devise dynamic solution to achieve efficient streamlining of their business process. After thorough technical analysis, software diagnosis, and stress test procedures, our skilled engineers pinpointed the areas of attention, and recommended functional strategy to leverage the system capacity to balance the workload and optimize current infrastructure improving internal and external data management collaboration.